Privacy Policy
Operator: Muhkam Limited · Effective 27 July 2026
Muhkam Limited operates Masajidna. This policy explains the information handled by the Masajidna customer app, mosque administration app, display app, and website.
Information we handle
Depending on the feature used, Masajidna may handle administrator account details, mosque applications, public mosque profiles and prayer schedules, display identifiers, correction reports, optional device location, diagnostics, and essential analytics events.
The customer app can be used without an account. Home Masjid, favourites, and language preferences are stored on the device. If location permission is granted, location is used to show nearby masjids, calculate distance, and estimate whether a user can arrive before iqama. Precise location is not included in analytics events.
How information is used
- Authenticate mosque administrators and review mosque applications.
- Publish approved mosque information, prayer times, facilities, and announcements.
- Provide nearby search, map directions, and arrival estimates.
- Pair and operate mosque display devices.
- Protect the service, diagnose failures, and improve reliability.
Service providers
Masajidna uses service providers including Google Firebase for authentication, database, analytics, hosting, and app-integrity protection. Map, routing, and address-search providers may process a location or address when the user requests those features. Provider processing may occur outside New Zealand under their applicable safeguards.
Sharing, advertising, and tracking
Masajidna does not sell personal information and does not include an advertising SDK. Information is shared only with service providers needed to operate a requested feature, with an authorised mosque administrator where appropriate, or when required by law.
Retention and security
Information is retained only for as long as needed to operate the service, protect users, meet legal obligations, resolve disputes, and maintain appropriate audit records. Security controls include access rules, role boundaries, App Check, encrypted network transport, input validation, and separation of public and administrator data.
Your choices and rights
You can decline location permission and still search by name or suburb. Local customer preferences can be cleared from the app or by removing the app. You may request access to or correction of personal information, or request deletion where applicable, by following the data-deletion instructions.
Contact and complaints
Contact support@masajidna.app with a privacy question or request. New Zealand users may also contact the Office of the Privacy Commissioner. Material policy updates will be published on this page with a revised effective date.