Data Deletion

Operator: Muhkam Limited · Effective 27 July 2026

Customer app

The customer app does not require an account. Home Masjid, favourites, and language choices are stored on the device and can be removed by clearing the app’s data or uninstalling the app.

Administrator accounts and mosque applications

Email support@masajidna.app from the address associated with the account. Include the mosque name and clearly state whether you want the administrator account, a pending application, or the public mosque profile deleted or unpublished.

We will verify the requester’s authority before acting. Data may be retained where reasonably required for security, fraud prevention, legal obligations, dispute handling, backups, or audit records. Where full deletion is not possible, information will be restricted or anonymised where appropriate.

Correction reports and other requests

Use the same email address for a correction-report or privacy request and provide enough detail to locate the information without including passwords or sensitive identity documents in the first message.